POLICY
Terms & Conditions
Last updated: 5 May 2025
Welcome to French Masterclass. These Terms and Conditions (“Terms”) govern your use of our website, courses, and services. By accessing or purchasing from French Masterclass, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our platform.
1. Who We Are
French Masterclass is operated by Exploration Junkie, a company registered in Singapore. Our website is: frenchmasterclass.com.
We provide self-paced digital learning courses for French learners around the world.
2. Accounts and Access
- You must create an account to access any course you purchase.
- You are responsible for keeping your login information secure.
- Sharing your account or content with others is strictly prohibited.
- We reserve the right to suspend or delete accounts that violate these terms.
3. Course Access and Lifetime Use
- When you purchase a course, you get lifetime access to that course, including all future updates.
- “Lifetime access” refers to the life of the course on our platform. If a course is retired or replaced, we’ll give you advance notice and provide options.
- You can access your courses through your personal student dashboard after logging in.
4. Payments
- All prices are in USD, unless otherwise stated.
- Payments are securely processed via third-party platforms like Stripe, Razorpay, or PayPal.
- We do not store your card or payment data.
- Your access to the course is granted once payment is successfully completed.
5. 30-Day Money-Back Guarantee
We want you to feel confident in your purchase.
- You may request a full refund within 30 days of purchase if you’re not satisfied.
- To be eligible, you must not have completed more than 30% of the course or downloaded all core materials.
- Refunds must be requested via email at hello@frenchmasterclass.com, including your order details.
- Refunds are processed within 5–10 business days.
- We reserve the right to deny refund requests in cases of abuse, excessive refunds, or policy violations.
6. Intellectual Property
- All content (text, audio, visuals, structure, and downloadable materials) belongs to French Masterclass.
- You may not copy, distribute, modify, or resell our content.
- Course access is for your personal, non-commercial use only.
7. User Conduct
You agree to use our platform respectfully and ethically.
- Any attempt to share pirated content, spam, harass others, or exploit the system may result in account suspension without refund.
- We reserve the right to restrict access at our discretion.
8. Learning Outcomes
French Masterclass is designed to help you develop real French fluency. However:
- We do not guarantee specific results (e.g., fluency in X weeks, passing a test, or mastering native pronunciation).
- Your progress depends on your individual effort, starting level, and consistency.
9. External Links and Tools
Our website may contain links to third-party tools or platforms.
We are not responsible for the content, security, or policies of external websites.
10. Changes to These Terms
We may update these Terms from time to time. The most current version will always be available on this page, with a revised date at the top.
Continued use of our site means you accept any updates.
11. Governing Law
These Terms are governed by the laws of Singapore. Any disputes arising shall be subject to the exclusive jurisdiction of Singapore courts.
These Terms are provided in English, and any translations are for reference only. In the event of conflict, the English version takes precedence.
12. Contact
If you have any questions about these Terms or need assistance, please contact us: bonjour@frenchmasterclass.com